Frequently asked questions

Question 1

Who can apply for a loan?

Accepted Answer

Eligibility depends on the loan product and an individual assessment. Some products may require permanent employment, supporting documents, and an approved salary-deduction arrangement where applicable.

Question 2

What documents may I need to provide?

Accepted Answer

Required documents vary by product. You may be asked for identification, recent payslips, bank statements, employment confirmation, and information about existing loans.

Question 3

How do I apply for a loan?

Accepted Answer

Complete the online loan enquiry form with your contact and employment details. A DealCorp Finance Limited representative will review your enquiry and advise you about the next steps.

Question 4

Does submitting an enquiry guarantee approval?

Accepted Answer

No. Every enquiry is subject to assessment, eligibility checks, supporting documentation, and applicable lending terms.

Question 5

How long does loan approval take?

Accepted Answer

DealCorp Finance Limited aims to provide a timely response. Some applications may be approved within 24 hours when all required information and documents are complete, but timing can vary based on assessment requirements.

Question 6

What can affect the approval process?

Accepted Answer

Approval timing and outcomes can be affected by the completeness of your application, document verification, employment confirmation, existing financial commitments, and the requirements of the selected loan product.

Question 7

How often will I make repayments?

Accepted Answer

Repayment arrangements depend on your approved loan product and agreement. Fortnightly repayments may apply to certain products.

Question 8

How is my repayment amount calculated?

Accepted Answer

Your repayment amount is based on the approved loan amount, term, interest rate, fees where applicable, and the repayment schedule in your loan agreement.

Question 9

What if I am having difficulty making repayments?

Accepted Answer

Contact DealCorp Finance Limited as soon as possible to discuss your circumstances. The team can explain the available next steps under your loan agreement.

Question 10

Are there any hidden fees?

Accepted Answer

DealCorp Finance Limited is committed to clear and straightforward communication. Applicable fees and charges will be explained as part of your loan information and agreement.

Question 11

Where can I review the fees for my loan?

Accepted Answer

Your loan information and agreement will outline the applicable interest, fees, charges, and repayment obligations before you proceed.

Frequently asked questions

Loan eligibility

Applications

Approvals

Repayments

Fees & charges

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